Total Support.Trackright’s Total Support service provides small to medium business with the benefits of experienced, professional IT systems management and support at a fraction of the cost of employing even a recent graduate.
By using innovative technology to provide a largely remote service, we are able to transcend location issues and provide a responsive service to clients all over the country. |
No contractsWe want you to stay because of the service, not the fine print.
|
Fixed feesYou're always in control, no expensive surprises.
|
Keeping your business runningOur pro-active IT management is designed to prevent problems, not just fix them.
|
From day one, Trackright have had a sound understanding of our business’ technology needs. We have experienced first-hand how their proactive management helps avoids nasty tech problems that would have otherwise cost us time and money.
Jenni Lightowlers - Partner, Francis Abourizk Lightowlers
Implementing The Most Appropriate TechnologyWe don't sell hardware as core business, so we will impartially recommend and procure the best solutions for your business regardless of what they may be.
|
It's All About RelationshipsWith dedicated account managers you are always dealing with someone you know and trust, who knows and understands your business.
|
A key advantage of our proactive approach to managing systems is the direct alignment of our interests with those of our clients.
Prevention and Fast Resolution With Total SupportTraditional IT support providers only get paid when things go wrong, and can be paid more the longer it takes them to fix an issue.
With Total Support’s largely fixed-price fee structure it is in our interests to make your systems as reliable as possible, as the risk is borne by us if problems occur. And we want to fix problems rapidly and thoroughly, as we don’t get paid more if we take a long time or have to revisit issues. It’s like an insurance policy for your IT systems, and adds up to less problems, more productivity and more predictable support costs. |
Further Information
| ||||||||